Apps and the Mortgage Process: Should I Talk to a Mortgage Lender?

Published on April 5, 2018 under Tips

  • Share
  • Share on Facebook
  • Share on X
  • Share on Linkedin

We have all seen the TV ads for how easy it is to get a mortgage with the touch of a button. Is it really that simple? The complicated answer is yes and no. Technology has certainly made the mortgage application process more streamlined with the creation of apps and easy online application processes but there are some key components that you may still be craving and can't get online. Here are a few of the advantages as to why a combination of technology and humans may be the best approach for you.

Addressing the Needs of the First Time Home Buyers

Purchasing a home is a big investment and for many first time home buyers it may their biggest purchase yet. By having a sit down meeting with a mortgage lender, you can learn all the ins and outs of the process. In return, the lender can learn more about you and your family's needs to be sure that you are given the best options available for your circumstances. You can be sure that you will have someone on hand who you can call to ask questions.

Another key aspect first time buyers should consider if they are thinking of going the online only route is the reputation and longevity of the online lender. Many online only lenders have not been in the business very long. Is their process clear and transparent? Have they processed all the necessary paperwork? First Savings Mortgage has almost 30 years of lending experience in the DC Metro area, you can be sure that you are getting quality service.

Combining Technology and the Personal Touch

Some of our clients would prefer to start the process online but have access to a lender for the more detailed nuances of the process. Our online prequalification system allows you to start the process from the comfort of your home or elsewhere. Once your prequalification is complete, a home lender will contact you directly. This doesn't mean that you have to come to the office each time there is paperwork or there are documents that need to be transmitted. We will work with you to make your experience personalized to your level of comfort with technology. Our individualized service also ensures that your information is protected to provide you with the privacy, speed and accuracy you expect in the mortgage lending process.

Specializing in Residential Loans

Unlike other lenders either online or in person, we specialize in the home mortgage business. This allows us to focus on you, the home buyer. Our lenders are available to speak with you 7 days a week to help answer your questions and speed up the home buying process. With many home purchases happening on the weekends, we understand there may be questions after-hours. We are here to help with that. We also know what programs can yield the best results for your financial situation including which lending programs will best benefit your tax situation or make your down payments more manageable. Additionally, First Savings Mortgage has in-house processors and underwriters that can all contribute to your personalized process.

We look forward to providing one-on-one care and service to our customers. While we don't shy away from incorporating technology into our mortgage lending process, we don't think that it is the only way you should do business. Whether you are a first time home buyer, looking to refinance or thinking about a home equity loan, we can help you find the best mortgage possible for your situation. Take advantage of our free prequalification process today and get started on the path to home ownership.

Please note, by refinancing your existing loan, your total finance charges may be higher over the life of the loan.

Contact an Expert Loan Officer